Professional Development

Hershey Entertainment & Resorts takes pride in your success by providing you with a variety of professional and personal growth opportunities!
Our founder Milton Hershey believed in investing in the development of his employees, in "polishing the human element." We continue to support that principal today with programs we have created and implemented in order to provide each employee with the opportunity to succeed and carry on Milton Hershey’s dream….his legacy.

You will receive the training and development opportunities you need beginning with your first day - to improve your skills and reach your goals. Every New Employee will be welcomed to our company at Orientation.  Our orientation is designed to expose you to our culture, values, and our history which continue to be the foundation of our legacy of excellence.

Center for Learning & Leadership Development : Our in-house training and development team works to provide an environment of continuous learning that meets the needs for both aspiring and existing leaders and professionals by offering a variety of onsite development opportunities that are forward thinking, strategically aligned with our organizational mission and values, and designed to enhance professional competence, enable career fulfillment, and contribute to individual effectiveness.

Broad Curriculum Available: There are many onsite professional development workshops available throughout the year, designed to provide the support and tools to guide our professionals toward overall effectiveness.  Several foundational programs are designed to quickly position a new employee for success, one of those programs being, “The 7 Habits of Highly Effective People”, based on the best-seller book by Stephen Covey.

Performance Coaching Services: Coaching is a partnership dedicated to supporting employees in making important decisions and changes in their career. The coaching process involves a series of one-on-one solution-oriented discussions aimed at broadening perspective, discovering creative solutions to challenges, raising awareness, and action planning. We offer two coaching models, depending on the need.

Assessment Tools: Employees serious about personal and professional effectiveness, have access to a variety of tools that can help assess strengths, identify areas of growth opportunity and raise awareness around potential blind spots.

Women In Leadership Program: All females who hold a Director position or higher within the organization can take advantage of formal networking and learning opportunities coordinated just for them. Spear-headed by our Chief Marketing Officer, Kim Schaller, this group meets 2-3 times a year for organized events. The group expands its network by reaching out to serve as mentors to less experienced women in the company.

Team Effectiveness Support: Teams or departments can experience a teambuilding process that includes:  assessments, prescriptive action planning, measurements for success, application workshops and outdoor experiential learning.

Electronic Resource Library: A database houses over 550 resources covering a variety of topics. With the simple click of a button, employees can search for and request resources.

Certifications: We provide a variety of Hospitality Skills Certification Programs sponsored by the American Hotel & Lodging Association.

OSHA, First Aid and CPR training is available for applicable positions.

NOTE: Select training resources are available in other languages