Hershey Entertainment Complex Volunteer Program
Tired of trying to raise funds for your non-profit organization
through selling pizzas, magazines, candy, etc.? Why not consider
the Volunteer Program at the Hershey Entertainment
Complex! Our Volunteer
Program is the perfect fundraising opportunity for your organization
to earn money, have fun doing it, and it is easy. How easy? If a
group of 10 people works for one shift (8 hours), together they potentially
can make $468 for the organization. If you are interested in assisting
us in our operations, in return we will assist you with yours!
How can Hershey Entertainment & Resorts help our group raise money?
Within Hershey Entertainment & Resorts,
the Hershey Entertainment Complex, which is comprised of Hersheypark,
Hersheypark Arena, Hersheypark Stadium,
and the Giant Center, offers a wide selection of job tasks
that need to be completed during times of the season when our staffing
is not up to its full potential. Typically those times of the year
are mid-April weekends through Memorial Day, and mid-August through
the end of September. Select groups will be asked to work needed
shifts for our shoulder season events, which include Halloween in
Hershey and Christmas Candylane. After a group’s shift is completed,
a check will be made out to the non-profit organization within one
month of the completed shift. You help Hershey Entertainment & Resorts by providing your assistance through our daily operations and we
help your organization raise the funds it desires.
Click on what you are looking for or continue reading.
Who can participate in the Volunteer Program?
We only have two requirements:
- All volunteers must be at least 18 years of age
- All volunteers
must represent a non-profit organization
- All volunteers must reside in the state of Pennsylvania
Service groups, church groups, community organizations, school and
social clubs all qualify. There is no minimum or maximum number of
participants for each organization. However, large groups may be
divided up and scheduled at different times depending on availability.
You will be assigned to one of the departments described below depending
on the group’s availability and the departments needs.
How does our organization get paid?
Groups will receive $5.85 per hour, per volunteer in the form of a check issued by Hershey Entertainment & Resorts. Payments are processed once a month and sent to the nonprofit organization. If your group works in more than one department, there is a possibility of receiving separate checks.
Each volunteer will receive one volunteer voucher for each shift completed. One voucher is good for one of the following choices:
- One Hersheypark admission during the 2013 season
- One admission to the 2013 Hersheypark In The Dark event
- One admission to the 2013 Hersheypark Christmas Candylane event
- One vehicle admission to SWEET Lights, seating 8 passengers or less only. Ticket is valid Sunday thru Thursday Only.
Vouchers can be redeemed at the Season Pass Office at Hersheypark from 9 AM – 8 PM when the Park is open. To confirm hours of the Season
Pass Office, you may also call 717-534-3900.
Please be sure to check
the redemption date on each volunteer voucher as they do have an
expiration date. Once the date has past, you will not be permitted
to redeem the voucher.
What jobs are available?
The following is a list of departments at the Hershey Entertainment
Complex that use volunteer groups to assist with special staffing
needs at various times throughout the year. Groups are selected based
on their availability and flexibility.
Food & Beverage: Assist
catering staff with special group meals; assist in restaurants with
prep work, basic cooking, serving customers, and maintaining general
cleanliness. Some volunteers may be asked to handle money. All assignments
require standing for a minimum of five hours. Year round hours are
Games: Assist in operating games; all volunteers
must handle money and most games must be accessed by climbing in
and out of two to three feet counters. Volunteers must be able to
work outdoors and most shifts require standing for a minimum of five
Retail: Stocking and maintain cleanliness
of shops, and operate a cash register. Working conditions vary -
not all gift shops are air conditioned.
Ride Operations: Assist operators
at major rides, operate easy-to-run rides, enforce height restrictions
and other safety guidelines, and sweep and maintain general cleanliness
of ride area. Many jobs will include the following: working outdoors
in all weather conditions, lifting approximately 25-30 lbs. several
times a day, bending, stooping, standing and/or walking.
Security: Perform paid parking functions;
assist with traffic control in parking lots; some volunteers may
be asked to handle money. All assignments require working outdoors
and standing for up to four hours.
Utility: Pick up trash in the Park midways and landscapes, wash down asphalt concrete walkways with 1.5 inch fire hose, empty trash cans, wash sponsorship cars, assist in cleaning the stadium and adjacent parking fields. Work will be outdoors in all weather conditions and can require lifting up to 30-40 lbs.
My organization would like to volunteer. What forms must be completed?
It is very simple. Your organization needs to complete the following
in order to participate in our Volunteer Program:
To request all of these forms, please contact Volunteer@HersheyPA.com with
a name and mailing address or please call 717-534-8900 and one will
be sent to you.
I have completed the application and other documents, now what?
After completing the Volunteer Program Application, the Volunteer
Program Agreement, the W9 Form, and the TIN application if needed,
please return them to the following address:
Volunteer Program Coordinator
c/o Hersheypark F&B/Rides Scheduling & Personnel
100 West Hersheypark Drive
Hershey, PA 17033
Once we have received your organization's information a confirmation
letter will be sent to your group, we will try to place you in your
first choice department; however, it is subject to availability.
Once your information is passed on to a department, that department
will contact you with available volunteering dates. Please be aware
that if your group applies between October and March, your application
may be put on hold. During this time our departments re-evaluate
their volunteer group needs for the next season.
If your group leader or group availability changes, please be sure to call the Volunteer Program Coordinator at 717-534-8900 with the new or updated information. You may also contact us by email,
What if I do not have experience, will you train me?
What is most important is being friendly, courteous, and having
a positive attitude. You will find that our positions require very
basic duties. In fact, specific training is offered at the beginning
of your shift. You will work side-by-side or within close proximity
to an Entertainment Complex employee who will assist you with questions
or problems that may arise during your working experience.
What do I wear?
Everything our guests see contributes to his/her impression of our facility; therefore, we ask that all volunteers present a neat and clean image. Although volunteers are not required to wear a uniform, we require that our volunteer groups still maintain a consistent look. Please read below for Hershey Entertainment & Resorts volunteer group appearance guidelines.
- Black, navy or khaki colored pants, shorts or Bermudas are acceptable
- Rips, tears or cargo pockets are not permitted
- NO jeans or capri pants
- Park issued or solid white colored polo shirt (excluding Food and Beverage) and name tag are required
- Blue HE&R logoed polos from last year are still permitted to be worn
- Aprons and hair nets will be provided for Food and Beverage volunteers
- Comfortable sneakers with covered heels are required
- High heels, clogs, and open toed footwear (including sandals and flip flops) are NOT permitted
If a volunteer wears anything that does not comply with our volunteer appearance policy, they will be asked to leave.
What about breaks?
We will provide meal breaks during your scheduled shift if it exceeds five (5) hours. For all Hersheypark assignments, volunteers may enjoy their break at the Coaster Café, our employee cafeteria. At the Coaster Cafe, volunteers will be able to choose from a variety of delicious hot and cold items at employee prices. If you would like to bring your own lunch, refrigerated space will be available to store your lunch. All other assignments, breaks will be provided; however, an employee cafeteria will not be available. A supervisor will communicate where the break areas will be at the beginning of your shift.
It is important that everyone return from break on time. Smoking, tobacco products, eating, and gum chewing are strictly prohibited while on duty. Use of cell phones is also strictly prohibited and is enforced! Please see your immediate supervisor for specific details regarding breaks. Breaks will vary on operational need and department.
Can I bring my children?
NO, they will not be admitted to the Park or an event without purchasing
a ticket. If a child purchases a ticket and enters the Park or an
event, they are not allowed to be in designated work areas.
What if the weather is bad?
We may be forced to operate on a limited basis; however, don’t assume that your group will not be needed. If your services are not required due to inclement weather, or any other operational reason, Hershey Entertainment Complex management will contact your group leader at least 24 hours prior to your reporting time. A cancellation fee of $10 per volunteer up to $50 will be paid to your organization if your group is notified of the cancelation less than 24 hours in advance. Any cancelations that are communicated 24 hours or more in advance, the group will not receive a cancelation fee. For this reason, we suggest you develop a “quick call” system within your group.
If your services are required and your group cancels or fails to report, you will receive no payment and be removed from our list of program participants. In any event, please call the department in which you are scheduled to work if you have any questions.
- Email: Volunteer@HersheyPA.com
- Volunteer Program Coordinator
- c/o Hersheypark F&B/Rides Scheduling & Personnel
100 West Hersheypark Drive
Hershey, PA 17033
- Phone: 717-534-8900
- Fax: 717-534-3319